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Please call us at 1-800-000-0000

Call us Toll Free at 1-866-395-5895


  eResponse Group is the

leading provider of smart, self-installed security
and response systems that enable independence and personal well-being.

About Us

eResponse Group is a division of Eastern Security Services, Inc., which has been serving residential and commercial security clients for over 35 years. We formed this group to focus on smart, self install, affordable security systems all designed for a rapid response from our call center.

In health care, eResponse has two offerings for a two way voice emergency response system which is activated by a subscriber through a wireless pendant. (See our Personal Emergency Response, “PERS” offering.)

In basic intrusion, fire alarm and panic alarms, we offer the Visonic Power Max Pro. This reliable, cost effective package can easily be installed by a homeowner, a renter or a small business owner. The Power Max Pro is an ideal DIY product which integrates seamlessly into our Rapid Response Monitoring Center.

eResponse was founded by Hunter MacDonnell, President, and Harrison MacDonnell, Vice President. These two brothers are third generation industry entrepreneurs who have been working in security technology for as long as they can remember. They are passionate about delivering high quality sensibly priced services that make a difference in the lives of families and small business owners who we are privileged to serve. They recognize that developments in technology over the past five years have created an opportunity to provide self installed systems at affordable prices. These systems do not require a technician or a van of equipment and wire. They can easily be installed by our subscribers who always have our back-up help tech line if there are any questions. They are headquartered in Fairfield, Connecticut and are involved in every detail of the growth of their business. You can reach either brother at 1-866-395-5895. They will be delighted to take your call and discuss your particular security needs and the solutions to meet them.